FREQUENTLY ASKED QUESTIONS (FAQ)
The list below includes our most frequently asked questions about our services.
If you have questions you're still looking for answers to, please reach out to us by clicking the button below, or by calling us during our office hours Monday to Friday between 9:00am and 5:00pm. We're happy to help!
Frequently Asked Questions
How long can my puppy go in between pee breaks?
Like babies, puppies do best on a regular schedule. A puppy can control their bladder one hour for every month of age. So if your puppy is two months old, they can hold it for about two hours. Don’t go longer than this between bathroom breaks or they’re guaranteed to have an accident.
Will you take my puppy out for a walk?
Puppies younger than 4 months who haven’t had their first full round of shots are best to stay in the safety of the backyard. We can still run, play with puppy’s favourite toys, have a potty breaks and snuggle. Being out in public before puppy has had their shots makes them vulnerable to certain diseases, and we want puppy to be safe and healthy. Puppies who have been vaccinated can certainly go on walking adventures!!
Where do you take my dog for a walk?
The premise of business, and what sets us apart from other dog walking companies, is we take your dog on trails and to parks, and get out into nature. This provides an opportunity for your best friend's brain to be mentally stimulated as he/she explores the wonderful smells, sights and sounds on our adventures!
Do your pet care professionals stay at my house overnight on an overnight pet sit?
Yes we do! We provide loving companionship to your pets when you can't be there. We bring our own food and drinks, and sleep in a bed of your choosing. We're there to tend to your pet's every need and give your house that lived in look for home security.
What is a Meet & Greet and why do we need one?
Before you book services with us we want to have an opportunity for you to meet us, and for us to meet you and your pet(s). This consultation is completely complimentary. During our Meet and Greet we'll talk more about our services and what you can expect from Adventure Tails. We'll ask a lot of questions about your furry friend(s), and we'll answer any questions you may have to put your mind at ease.
How do you handle keys to my house?
We require one key to be kept locked up in our office, and another that will be at your home to be used by our pet care professionals. You can either hide the key outside your home, or purchase a lock box.
Can you administer medication to my pets?
Yes! We're able to administer medication with the exception of subcutaneous fluids. There is no charge for application of ear drops, chewable tablets, topical ointments or any medication that goes on food or in water. There is an additional charge of $5 for administration of oral medication.